Unpersonalized Service

Is human contact in our service industry becoming obsolete. There is a machine pretty much for everything. At the grocery store I can check out my own groceries and bag them. I can buy a soda to fill on my own. I can buy stamps from a machine. I saw a instant ticket lottery machine. In my opinion you buy your house to get away from people but when I go to the store and I am giving up the amount of money that I spend I expect to be waited on. These machine are another form of outsourcing. Several young people were displaced when our grocery store introduced self check out and carousel bagging in which the cashier now becomes the bagger. How much can we consolidate and eliminate before we soon discover this quick and easy way has just made us less human and more machine. Now don't get me wrong I love technology but at what risk? I think if we can develop the technology we must somehow remember that it is feeling, thinking and emotional human that uses it.